Question 1

What is a guard patrol system?

Accepted Answer

A guard patrol system uses GPS tracking and RFID/NFC checkpoint scanning to monitor security guard patrols in real time. Supervisors can verify that guards complete their tours, visit every checkpoint on schedule, and respond to incidents — with full digital accountability and audit trails.

Question 2

How does GPS guard tracking work?

Accepted Answer

GPS guard tracking uses a wearable or vehicle-mounted device to transmit each guard's live location to a control-room dashboard. BetaTrac's eGuard platform overlays patrol routes, checkpoints, and incident alerts on a live map so supervisors always know where their team is and can dispatch the nearest responder.

Question 3

What is a POPIA-compliant visitor management system?

Accepted Answer

A POPIA-compliant visitor management system captures, stores, and processes visitor personal information lawfully and securely. BetaTrac's eTrac registers visitors with digital consent, encrypts their data, retains it only as long as needed, and provides an auditable trail of access — meeting South Africa's POPIA requirements.

Question 4

How does visitor vehicle tracking work on a security estate?

Accepted Answer

Visitor vehicle tracking captures each visitor's vehicle details, number plate, host, and entry/exit times at the gate. eTrac logs every visit digitally, flags overstays or blacklisted vehicles, and gives estate managers a complete movement history for security and compliance reporting.

Question 5

What is a digital occurrence book?

Accepted Answer

A digital occurrence book replaces the paper incident register at a security post. Guards log every event, visitor, and incident digitally via the ePatrol or eVision app — time-stamped, geotagged, and instantly synced to the control room and AIMSS management platform for real-time oversight.

Question 6

How does a guard reporting app work?

Accepted Answer

A guard reporting app lets field officers capture incidents on their mobile device — photo, audio, location, and a written or voice-to-text narrative. BetaTrac's eVision app uses AI to convert spoken notes into structured draft reports, cutting admin time and improving report accuracy.

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